Welcome Series bring lots of money to the table. It generated our client over $82k in the last 30 days. It's main objective is to make New Email Subscribers familiar about your brand and convert them into a Loyal Customer.โฃ
โฃ
In this post, I am going to explain what is WELCOME SERIES is in Email Marketing and give Extremely Practical Tipsso that you can setup your own WELCOME SERIES for your eCommerce store.โฃ
โฃ
๐ช๐ก๐๐ญ ๐ข๐ฌ ๐ช๐๐๐๐๐๐ ๐๐๐๐๐๐ ?โฃ
โฃ
WELCOME SERIES is a Email Flow that is sent automatically whenever someone joins the newsletter. โฃ
โฃ
The main aim of the WELCOME SERIES should be to Welcome the Email subscribers to our list and convert them to a loyal customer by the end of the flow.โฃ
โฃ
๐๐ฎ๐ฆ๐๐๐ซ ๐ ๐๐ข๐ฌ๐ญ๐๐ค๐ ๐ช๐ก๐๐ญ ๐๐ฏ๐๐ซ๐ฒ๐จ๐ง๐ ๐๐๐ค๐๐ฌโฃ
โฃ
They have an Embedded Form saying "JOIN OUR NEWSLETTER" . There is not a strong cause. We need to give our visitor a strong cause or reason to join our Newsletter. NEWSLETTER is the most fruitful Email List. So having more people in it means More sales for you.โฃ
โฃ
๐๐จ๐ซ๐ซ๐๐๐ญ ๐ช๐๐ฒ ๐ญ๐จ ๐๐๐ญ ๐๐ฉ ๐ช๐๐๐๐๐๐ ๐๐๐๐๐๐โฃ
โฃ
1. Have a Pop Up- I tried Popup, Embedded Form and Sliding Form. Popup is 400x better than the Normal Form. and also out performs the sliding form.
โฃ
2. Add a Cause - Instead of having a Popup Saying Subscribe to our list, give them a strong cause like GET INSTANT 10% OFF ON YOUR ORDERS.โฃ
You can also tell them to join and receive daily tips regarding your niche . For Example- One of our client had 7 Figure Men's Fashion Store. We ran a Pop Up and collected Email promising them to send daily Fashion Tip on their Email.
โฃ
3. Train Them to Open the Email- Almost every store does it. Since you are reading this, I hope you will never repeat this mistake.
If you are running a Pop Up campaign for discount, never give them discount on the site itself. Instead send it to their Email Address and ask them to check their Email to receive their Personalized Discount code.
โฃ
๐๐ฒ๐ฉ๐๐ฌ ๐จ๐ ๐๐ฆ๐๐ข๐ฅ ๐๐จ ๐๐ ๐๐๐ง๐ญโฃ
โ
We already talked about the best way to collect Emails. After someone joins your Email list, you don't want them manual campaigns everyday. Instead set an Email Automation for every new Email Subscribers. Here are the types of Automated Emails you should set for your newly joined Email Subscriber.
โฃ
๐. ๐๐๐ฒ ๐ ๐๐ฆ๐๐ข๐ฅ -
This Email is sent right after someone joins. The main aim of this email is to Welcome them to the team. Tell them your Brand Values here. And if you promised 10% coupon ,give it here. Add scarcity to coupon. Make sure to request them to white-label your email( Use GIF )โฃ
โฃ
๐. ๐๐๐ฆ๐ข๐ง๐๐๐ซ ๐๐ง๐ ๐๐๐๐ค ๐ฌ๐ญ๐จ๐ซ๐ฒ-
Here you will focus solely on back story. The main aim of this Email is to make them feel connected to your brand. Your brand story should be impact full.
Separate yourself from your competitors by addressing your Special Brand Values. And at last, remind them of the discount code you gave yesterday. ( Only if you run discount campaigns on your Pop Up )
โฃ
๐. ๐๐ก๐ข๐ฉ๐ฉ๐ข๐ง๐ ๐๐จ๐ฅ๐ข๐๐ข๐๐ฌ-
Tell them that because you are getting lots of orders everyday and you will be covering shipping(if it's free shipping) , shipping usually takes 2 weeks.
But also promise that though it takes time, the product will be right at there doorstep and they don't need to worry.โฃ This email will help you address and kill the shipping related objections your Subscribers might have.
โฃ
๐. ๐๐๐๐๐ ๐๐๐๐๐๐๐๐๐๐๐-
โฃPreviously sent emails pretty much help you stand out from your competitors. You are already among 64% of online stores whose brand values are clear to their customer. It will pay of massively in the long run. Today's email is all about building trust. Trust is the building block of any brand.
If your customer don't trust you, they won't buy from you. Write an Email about how some types of people ( address values of your target audience) likes your product while rest 90% don't. And link them to your store's testimonial page. If you don't have a store testimonial page then create one.
โฃ
๐. ๐๐๐๐๐๐๐ ๐๐๐๐ -
Today we will make our Email Subscribers open our Emails regularly. For that, we will announce a monthly giveaway or a prize. This prize will be randomly sent to your top 3 Engaged Subscribers. Tell them about this whole Give Away your store runs every month.
This will drastically increase your Email's Open Rate. We are using the same principle our Grand Ma used on us. A chocolate if you do your homework.
โฃ
๐. ๐๐ซ๐จ๐๐ฎ๐๐ญ ๐๐๐๐จ๐ฆ๐ฆ๐๐ง๐๐๐ญ๐ข๐จ๐ง(๐๐จ๐ฎ๐ซ ๐๐๐ฌ๐ญ ๐๐๐ฅ๐ฅ๐๐ซ) -
โฃToday is the day that we have been cooking this whole thing up. By now almost everyone who has money and is interested on your products trust, like and engage with your Emails. We will introduce our Best- Seller today.
We will tell them about it's cool features and benefits but we will not sell them. We will only recommend them to check it out. We don't want our Welcome Series Emails to go on Spam or Promotion tab yet.
๐. ๐๐ซ๐จ๐๐ฎ๐๐ญ ๐๐๐ฌ๐ญ๐ข๐ฆ๐จ๐ง๐ข๐๐ฅ -
Just like what we did with store's testimonial, this time we will link our Email to our Best-Seller's testimonial page. The testimonial page should be of the same product that we talked about yesterday.
โฃ
๐. ๐๐๐๐๐ซ-
By now you will already get lots of sales. But there are still some unsure purchaser. We will use discount code as a incentive . You can give discount code according to your profit margin. Also make sure to use Additional Filter to exclude those who already bought from your store since starting this flow.
โฃ
After all these Emails, if someone made a purchase, they will be added to ๐๐จ๐ฌ๐ญ ๐๐ฎ๐ซ๐๐ก๐๐ฌ๐ ๐ ๐ฅ๐จ๐ฐ where we make sure they don't charge back, remain loyal and hyped about their product.
โฃ
If they have not purchased just checked out, they will be sent to ๐๐๐๐ง๐๐จ๐ง ๐๐๐ซ๐ญ ๐ ๐ฅ๐จ๐ฐ. We will try to recover the cart there.
โฃ
And if they have not opened email at all, they will be sent to ๐๐๐๐ง๐ ๐๐ ๐๐ฆ๐๐ง๐ญ ๐๐๐ฆ๐ฉ๐๐ข๐ ๐ง, where we will try to Reengage Them and Convert them into a Customer.โฃ
โฃ